LifePoints Rewards Program Terms

LifePoints Rewards Program Terms

LifePoints Program Terms and Conditions

  1. These LifePoints Promotion Rules ("the Rules") apply to all promotions run by Lightspeed Research Limited ("Lightspeed"), including, but not limited to, the LifePoints Program, as promoted on LifePoints website ("the Website"). LifePoints ("LifePoints") is the name of the panel operated by Lightspeed. Lightspeed reserves the right to modify the Rules, so it is important that you check them periodically. Continued use of the Website and participation in surveys is considered acceptance of the Rules, and any modified terms included therein.

Accumulation of LifePoints

  1. Once you have joined the panel, LifePoints will be awarded when you undertake various online activities on the Website.
  2. The activities that will allow you to earn LifePoints may change from time to time, at Lightspeed's discretion. These activities will be clearly set out on the Website or within these Rules.
  3. Currently, you can earn LifePoints by completing most surveys. Where a survey does not carry LifePoints, this will be clearly stated on the Website at the beginning of the survey or in the survey invitation email that you will receive from us.
  4. Lightspeed reserves the right to suspend, terminate, revalue or modify without notice to you, all or part of the LifePoints Program value structure and offers.
  5. Lightspeed reserves the right to adjudicate all Lifepoints discrepancies at its sole discretion, and you agree to abide with the decision of any adjudication. In the event that the LifePoints Program is terminated, you will be notified and given 1 month in which to redeem your points.
  6. LifePoints will be posted to your account no later than 30 days following survey completion and will be available for redemption as soon as they are posted to your account. Lightspeed takes reasonable care to ensure LifePoints are accurately deposited in your account. However you are responsible for ensuring that your LifePoints are correctly deposited and you should notify Lightspeed within 2 months of completion of a survey if LifePoints have not been correctly posted to your account. Lightspeed shall not be liable for any losses suffered due to any errors in the posting of points.

LifePoints Values

  1. You will receive a certain number of LifePoints per completed activity (dependent on complexity). The number of LifePoints available for any activity will be stated on the Website.
  2. You can view your total number of LifePoints online by visiting the Members' Page of the Website. LifePoints expire after two years.
  3. LifePoints are personal to you and are not transferable without Lightspeed's written permission. They are not considered to be property, and as such, you cannot sell, transfer or assign your LifePoints to any other person without Lightspeed's written permission.

Redemption of LifePoints

  1. All LifePoints must be redeemed online. To redeem LifePoints, you should go to the Members' page. Other LifePoints redemption methods may be added or substituted in the future at Lightspeed's sole discretion.
  2. The value of one LifePoint varies depending on the prize you choose. Lightspeed reserves the right to change this value without notice, and any change will be set out on the Website or within these Rules.
  3. LifePoints can currently be redeemed for gift vouchers. LifePoints can be redeemed at Further details of this arrangement can be found on the Website. Lightspeed reserves the right to change merchandise and gift certificate offers on the Website at its discretion and without notice. You acknowledge that Lightspeed is not responsible for any actions taken by Perks or any partners in connection with the redemption of LifePoints.
  4. The value of your selected reward may not exceed the number of LifePoints in your account. However, you may select a reward of lesser value. Any unused LifePoints will remain in your account for future use and once you redeem LifePoints, the appropriate number of LifePoints will be deducted from your account.
  5. LifePoints are non-negotiable and may only be redeemed for the rewards stated above, or on the Website.
  6. Rewards received as a result of redemption of LifePoints cannot be exchanged, returned or redeemed for cash value.
  7. The rewards pictured on the Website may not necessarily reflect the exact colours or models of actual rewards, due to printing variations and manufacturers' updates.
  8. Lightspeed reserves the right to substitute any reward for a reward of equivalent or higher value if a reward is not available.

Administration of Rewards

  1. Lightspeed reserves the right to appoint a third party to administer its LifePoints Program and rewards. You should read the Privacy Policy regarding information that will be passed to third parties in order to administer the LifePoints Program and rewards.
  2. Lightspeed does not accept any liability for any losses suffered by you due to any error or omission by the third party in the administration or delivery of rewards.